Live Remote Proctoring for the CRRN Exam
In 2021, candidates will have two options for taking the CRRN examination:
- In-person at a local testing center
- Live remote proctoring at home using a personal computer
The RNCB, in conjunction with Scantron, has partnered with Examity to support live remote proctoring.
How does live remote proctoring work?
Live remote proctoring allows you to connect to and interact with a live proctor via your computer’s webcam and microphone. The exam is given using the same platform as an in-person testing center and the security requirements are the same. You have 3 hours to complete the exam. The proctor will complete the “check in” and help you access the exam and will monitor you throughout the examination—just like an in-person testing center. The difference is you will be in your own home using your computer or laptop.
How do I schedule the testing appointment?
After you submit the CRRN exam application, you will receive a notice to schedule via email. This email contains a link to the scheduling website. At this site, you will have the option to select a time and date for an in-person testing center or live remote proctoring. If you select remote proctoring, you will be directed to Examity where you will set up a profile and schedule your exam. Once you have completed scheduling, you will receive two emails: a confirmation email from Scantron which includes the password you will need to access the exam and a confirmation email from Examity which includes a link to initiate the testing appointment at the appropriate time. Be sure you read all the instructions and save both emails so you can access the exam at the appropriate time.
If you select in-person testing, you will receive a confirmation email from Scantron with the date, time, location, and other details. Be sure to save that email and carefully follow the instructions.
Is remote proctoring right for me?
Remote proctoring is a good choice if a local testing center is unavailable or your schedule does not allow time away from work to go to a testing center. It is also a way to decrease risk of COVID-19 exposure that some travel and shared spaces may have, keeping you and others safe.
Physical requirements
Before the start of the exam, you will be asked to scan the room with your webcam to show that you are alone and the area around you is clear. The webcam and microphone must remain on for the duration of the examination. You should make arrangements to be in a private, quiet area and remain uninterpreted throughout the exam. (If another person enters the area or there appears to be another disruption, the exam will end.)
Technical requirements
When you select remote proctoring, you will have the option of running a system check to confirm your computer meets these technical requirements. You may also check your system’s readiness at https://prod.examity.com/systemcheck/check.aspx.
Browser
- Browsers supported are Microsoft Internet Explorer (version 11), and the latest available versions of Microsoft Edge, Mozilla Firefox, Safari, or Google Chrome
- Please disable any pop-up blockers
- Please enable JavaScript
Equipment
- Desktop or laptop computer (tablets, smartphone, and Chromebooks are not supported)
- Built-in or external webcam
- Built-in or external microphone
- Built-in or eternal speakers
Internet
An upload or download speed or 2Mbps
Testing Appointment Rescheduling
At in-person test sites
- A candidate may reschedule from one test site appointment to another test site appointment, provided the candidate is within his/her eligibility period.
- The candidate must reschedule the testing appointment no later than two (2) calendar days in advance of his/her testing appointment.
- The candidate must reschedule his/her new testing appointment at an in-person test site by accessing Scantron’s online test scheduling system.
- Rescheduling candidates will be charged a $50 rescheduling fee payable via secure e-commerce (credit card) and collected by Scantron.
For live online proctored testing
- A candidate may reschedule from one LOP testing appointment to another LOP testing appointment, provided the candidate is within his/her eligibility period.
- The candidate must reschedule the testing appointment no less than 24 hours prior to the scheduled appointment date and time.
- The candidate must reschedule his/her new LOP testing session by accessing Scantron’s online test scheduling system.
- As of April 10, 2020, there is no fee associated with rescheduling from one LOP testing appointment to another LOP testing appointment. Scantron reserves the right to implement a rescheduling fee with 30 days’ notice to RNCB.
From an in-person test site to live online proctored testing
- A candidate may reschedule his/her testing appointment at an in-person test site to an LOP appointment, provided the candidate is within his/her eligibility period.
- The candidate must cancel the test site appointment no later than two (2) calendar days in advance of his/her testing appointment at the in-person test site.
- The candidate must reschedule his/her new LOP testing appointment no less than 24 hours prior to the scheduled appointment date and time.
- The candidate must reschedule his/her testing session by accessing Scantron’s online test scheduling system.
- Rescheduling candidates will be charged a $50 rescheduling fee payable via secure e-commerce (credit card) and collected by Scantron.
From live online proctored testing to an in-person test site
- A candidate may reschedule his/her testing appointment from LOP to an in-person test site, provided the candidate is within his/her eligibility period.
- The candidate must cancel the LOP testing appointment at least 24 hours in advance of his/her testing appointment.
- The candidate must reschedule his/her new testing appointment no less than two (2) calendar days in advance of the testing appointment at an in-person test site.
- The candidate must reschedule his/her testing appointment by accessing Scantron’s online test scheduling system.
- As of April 10, 2020, there is no fee associated with rescheduling from an LOP testing appointment to an in-person test site appointment. Scantron reserves the right to implement a rescheduling fee with 30 days’ notice to RNCB.
Testing Appointment Cancellations
At in-person test sites
- A candidate must cancel his/her test site appointment no less than two (2) calendar days in advance of his/her testing appointment.
- The candidate must cancel his/her testing session by accessing Scantron’s online test scheduling system.
- Cancelling candidates will be charged a $50 cancellation fee payable via secure e-commerce (credit card) and collected by Scantron.
For live online proctored testing
- A candidate must cancel his/her LOP testing appointment no less than 24 hours prior to the scheduled appointment date and time.
- The candidate must cancel his/her testing session by accessing Scantron’s online test scheduling system.
- As of April 10, 2020, there is no fee associated with cancelling an LOP testing appointment. Scantron reserves the right to implement a cancellation fee with 30 days’ notice to RNCB.
Testing Appointment No-Shows
In-person test sites
- If a rescheduling or cancellation request is received by Scantron fewer than two (2) days in advance of the testing appointment, the candidate will be considered a no-show and the application fees will be forfeited.
In-person test sites and live online proctoring
- A candidate who does not appear for his/her testing appointment and has not contacted Scantron to reschedule or cancel will be considered a no-show the application fees will be forfeited.
No-show exceptions
In the following situations, and with appropriate documentation, candidates may qualify as an exemption to no-show status. Qualified candidates must notify Scantron and provide appropriate documentation no later than 10 business days after the scheduled test date. Scantron will charge the candidate a $50 no-show exemption fee payable via secure e-commerce (credit card) and collected by Scantron.
- serious illness (either the candidate or an immediate family member)
- death in the immediate family
- disabling accident
- court appearance
- jury duty
- unexpected military call-up.
Application Cancellations
- A candidate may cancel his/her application and request a refund. Candidates who have not scheduled a testing session may cancel their application by emailing Scantron at This email address is being protected from spambots. You need JavaScript enabled to view it.. Provided the application cancellation and refund request is received by Scantron prior to expiration of the candidate’s eligibility (i.e., by the last day of the candidate’s second testing window), Scantron will refund the candidate’s application fee minus a $65.00 cancellation fee for application processing.
- Candidates who have scheduled a testing session and wish to cancel their test and application must first cancel their test session up to two (2) calendar days (in-person) or 24 hours (remote proctoring) in advance of the testing appointment. Candidates must submit the testing session cancellation request through Scantron’s online scheduling system and pay the $50 test cancellation fee through secure e-commerce. Candidates must then email Scantron at This email address is being protected from spambots. You need JavaScript enabled to view it. to request cancellation of the application and request a refund. Provided the application cancellation and refund request is received by Scantron prior to expiration of the candidate’s eligibility (i.e., by the last day of the candidate’s second testing window), Scantron will refund the candidate’s application fee minus a $65.00 cancellation fee for application processing.
- Candidates who fail to test during their eligibility period and who fail to request an application cancellation and refund via email by the last date of their eligibility period (i.e., by the last day of the candidate’s second testing window) will forfeit all fees.
Learn More About the CRRN
Learn more about the recommended process to earn your CRRN certification or to renew it.
